Great service shouldn't end when the job is done.
Kindro takes care of what happens after the job, helping you collect genuine feedback, build your Google reviews and keep good customers coming back.
The way people find businesses is changing.
Google still matters. But customers are increasingly asking AI tools who they should call, where they should go and which business they can trust. That makes your reputation more important than ever.
Recent, genuine reviews don't just help customers choose. They help tell the story of your business.
See why reviews matter more than everBuilt in Australia, for Australian small businesses.
- You've got enough to think about, and asking for a review is easy to forget.
- The customers who'd happily leave one usually aren't asked.
- If something did go wrong, you often find out from Google, not from them.
Every job you don't follow up on is a customer whose experience you'll never really know. That's not just a missed review. It's missed insight into what's working, what isn't and who might come back.
Ask, and most of what comes back is good. Google reviews are one of the easiest wins a small business has. It just takes the right approach.
01
Job's done.
Kindro sends the follow-up.
02
Customer responds.
They share their experience and get the same opportunity to leave a Google review.
03
You know what happened.
See the feedback, respond where needed and stay connected.
More reviews. Better insight. Stronger customer relationships.
Connect Kindro to the way you already manage jobs, or upload your customers when you're ready.
Follow up automatically by SMS or email, or use a QR code when you're with the customer.
See the full flowWorks around your business, not the other way around.
Kindro fits into the way you already manage jobs. Connect your existing tools or upload customers when you need to. Then let it run in the background.
Built for the businesses that keep Australia moving.
Tradies, clinics, salons, home services and the businesses people rely on every day.
- Works with the tools you already use: Cliniko, ServiceM8, Xerocoming soon
- Supports multiple team members sharing one Kindro account, at no extra cost
Common questions
Why doesn't Kindro filter or hide bad reviews?
Because customer feedback should be genuine. Google doesn't allow businesses to discourage negative reviews or selectively ask happy customers for reviews. Practices like this can put your Google Business Profile at risk, including restrictions on reviews, removal of reviews and, in serious cases, suspension of the account. Kindro takes a different approach. Every customer is asked for feedback and every customer gets the same opportunity to leave a Google review, whatever their rating. That means you get more genuine reviews while also finding out when something hasn't gone right. You can fix the problem before it becomes a review.
We've never really prioritised reviews. Is Kindro still for us?
Absolutely. In fact, that's one of the best places to start. A lot of good businesses don't have a review problem. They have an asking problem. The work gets done. The customer is happy. Everyone moves on. Nobody remembers to ask. Kindro makes asking part of what happens after every job, so you're not relying on someone to remember. You don't need hundreds of reviews to get started. You just need a simple, consistent way to ask the customers you've already worked hard for.
What happens when a customer leaves negative feedback?
You'll know about it. When a customer flags an issue, Kindro sends you an alert and puts the feedback in your Feedback Inbox. You can see what happened, contact the customer and decide what to do next. Sometimes a customer doesn't want to leave a negative review. They just want someone to listen and make things right. Kindro gives you the chance to do that.
Kindro exists because good businesses lose track of good customers. Not from a lack of care. From a lack of time.
Simple pricing. No setup fee. No lock-in contract.
See pricingGreat service deserves to be remembered.
You've earned the reviews. Kindro just asks.
Try Kindro free14 days free. No setup fee. No lock-in contract.
